Standby generators play a key role in reducing the risk of encountering operational issues in the event of a power outage. In order to ensure that your standby generator remains available all year round, it is vitally important that it is well maintained. Our tailored Service & Maintenance programmes provide you with complete reassurance that your equipment is well looked after and will support your site when required.
Our team will work with you to design a service programme that suits your sites requirements; often this includes biannual servicing consisting of two service inspections per annum. Based on our extensive industry experience we recommend that on one of these service visits all engine filters and lubricants are replaced. For a more comprehensive maintenance cover, service visits can be scheduled weekly, monthly or quarterly dependant on your specific needs. We will take the time to understand your application and provide a service proposal tailored to you.
As part of our service offering our team of experts are always available to provide technical support to you when required. Once your business has a Service & Maintenance programme agreed you are free to contact us at any time to log a fault, discuss any issues or to ask technical questions regarding your equipment. We operate 24/7 across the whole of the UK. If required, our emergency response team are available at any time to take your call and dispatch an engineer to your site to ensure you have a power solution available as quickly as possible. We provide a tiered range of Service Level Agreements dependant on your requirements.
All of our service programmes are completely bespoke to you. There is a full range of additional services available to you including oil, fuel & coolant sampling, fuel management, fuel polishing, load testing, site-load testing, watch-keeping and emergency generator rental. Our team will discuss these options with you and select the relevant additions to your programme.
To discuss a Service & Maintenance package please contact our sales team on +44 (0)3339 960 886 or email your enquiry to [email protected].